Objective: Locate and enroll uninsured Native American children into the Medicaid/Children’s Health Insurance (CHIP) program by overcoming barriers, including the belief that insurance is not needed because of access to Indian Health Service (IHS), Tribal, or Urban facilities; fear of government; and misinformation on eligibility for Medicaid/CHIP. The overall goal is to enroll and retain 700 […]
Innovative Interventions
Enrollment Specialist and Tribal Outreach Positions
Background: High rates of uninsured children, uninsured American Indians/Alaska Natives (AI/ANs), and uninsured individuals in King County in Washington make outreach and education about CMS programs and eligibility criteria to these populations critical. King County has one of the largest uninsured children’s populations in Washington State. AI/ANs are one of the largest uninsured populations in […]
Oregon Health Plan/ Healthy Native Kids Outreach Program
Objective: To reach underserved individuals, provide community education regarding health care options, and make strides to create a healthier American Indian/Alaska Native (AI/AN) community. Description: The Oregon Health Plan/Healthy Native Kids (OHP/HNK) Outreach program provides outreach and support to clients and providers through education on access and follow-up phone calls, consistent contact with staff through informational presentations, […]
Medicare Part D Enrollment Assistance
Objective: To provide a familiar, comfortable atmosphere with time for Q&A for patients to better understand services being offered at the center. To ensure that patients are adequately informed of their coverage options in order to select the best Medicare Part D plan for them. Description: This enrollment program began in 2006 with the implementation of […]
Outreach and Enrollment through Social Service Case Coordinator
Objective: To continue with the initial implementation and creation of a specific Social Service program to provide and improve Social Service case management to clients, as well as increase enrollment through community activities and outreach. Description: Missoula Indian Center developed a Social Service program, including the creation of a full time position for a Social Services […]
Workflow and Location Change to Facilitate Medicaid Application Assistance
Objective: To decrease the amount of bad debt and increase the number of patients on a sliding fee discount plan or Medicaid. Description: Due to a high rate of uninsured patients, the Indian Healthboard of Minneapolis focused on enrollment in Medicaid and an in-house Sliding Fee Discount program. Historically, they did not send patients with bad debt to […]