Objective: To reach underserved individuals, provide community education regarding health care options, and make strides to create a healthier American Indian/Alaska Native (AI/AN) community. Description: The Oregon Health Plan/Healthy Native Kids (OHP/HNK) Outreach program provides outreach and support to clients and providers through education on access and follow-up phone calls, consistent contact with staff through informational presentations, […]
Community
Outreach and Enrollment through Social Service Case Coordinator
Objective: To continue with the initial implementation and creation of a specific Social Service program to provide and improve Social Service case management to clients, as well as increase enrollment through community activities and outreach. Description: Missoula Indian Center developed a Social Service program, including the creation of a full time position for a Social Services […]
Workflow and Location Change to Facilitate Medicaid Application Assistance
Objective: To decrease the amount of bad debt and increase the number of patients on a sliding fee discount plan or Medicaid. Description: Due to a high rate of uninsured patients, the Indian Healthboard of Minneapolis focused on enrollment in Medicaid and an in-house Sliding Fee Discount program. Historically, they did not send patients with bad debt to […]
Na Niahe (Bridging the Gap): Assistance for Medicaid and CHIP Enrollment
Objective: To enroll 100 patients in Medicaid or the Children’s Health Insurance Program (CHIP) in the first year of the program (which was exceeded by enrolling 364 children the first year). Description: Prior to 2011, the clinic only provided individuals with Medicaid applications along with required documents to be filled out personally by individuals. This proved […]
Benefits Coordination Program
Objective: To promote and elevate the health status of American Indians to the highest level possible by employing qualified, culturally sensitive health professionals to provide affordable and accessible healthcare. Description: A Mental Health Counselor created the Benefits Coordination Form to streamline client benefit enrollment. Before the formation of the Benefits Coordination form in spring of 2012, there […]
Fiesta de Salud: Community Event to Promote Traditional Healing Techniques
Objective: To increase the community’s knowledge about the effectiveness of traditional healing for substance use problems. Description: Hoy Recovery Program, Inc. has more than 11 years in using Ferias (now called Fiestas) de Salud to provide and promote traditional healing and to engage the community in the programs through festive and fun family friendly activities. The Fiestas […]