Improving Cultural Competency for Behavioral Health Professionals

Cultural and linguistic competency is recognized as an important strategy for improving the quality of care provided to clients from diverse backgrounds. The goal of this e-learning program, offered by Think Cultural Health through the Office of Minority Health, is to help behavioral health professionals increase their cultural and linguistic competency.

After completing this continuing education activity, participants will be able to:

  • Describe how culture, cultural identity, and intersectionality are related to behavioral health and behavioral health care.
  • Describe the principles of cultural competency and cultural humility.
  • Discuss how our bias, power, and privilege can affect the therapeutic relationship.
  • Discuss ways to learn more about a client’s cultural identity.
  • Describe how stereotypes and microaggressions can affect the therapeutic relationship.
  • Explain how culture and stigma can influence help-seeking behaviors.
  • Describe how communication styles can differ across cultures.
  • Identify strategies to reduce bias during assessment and diagnosis.
  • Explain how to elicit a client’s explanatory model.

The estimated time to complete all 4 Courses is 5 hours. Courses 1 and 2 take approximately 1 hour each. Courses 3 and 4 take approximately 1.5 hours each.

Population of focus: diverse populations

Links to resource:

  • Learn more about and begin the Behavioral Health e-Learning Program.
  • Help spread the word using the Behavioral Health Program Promotional Toolkit.
  • Explore how culturally and linguistically appropriate services (CLAS) are improving the quality of services provided to all individuals, which will ultimately help reduce health disparities and achieve health equity.
  • Learn more about the Office of Minority Health’s Think Cultural Health resource.
  • Learn more about the Office of Minority Health.

Date: 2019