Cell Phone Ownership and Use among Mental Health Outpatients

Texting may be a more suitable treatment aid for those with mental illness than mobile applications. This is the key finding of a new study led by researchers from Clemson University in collaboration with researchers from Indiana University and the Centerstone Research Institute.

“Cell phone technology is in the hands of millions of Americans and early research indicates that this technology can be useful to help Americans who are suffering from some form of mental illness,” said Kelly Caine, assistant professor in Clemson’s School of Computing.

Caine and her colleagues surveyed 325 patients currently receiving treatment at community-based outpatient clinics for mental illness to determine their cell phone ownership and usage patterns.

The results showed that cell phone ownership among these mental health patients was comparable with ownership among a nationally representative, non-patient sample, with the exception that more patients than non-patients shared their mobile phones.

“Among mental health patients, we found that texting was the most popular feature used and downloading apps was the least popular,” she said. “The patients often shared phones, which makes providing private, secure messages difficult.”

Almost 80 percent of the patients surveyed used texting and many did not use mobile applications, meaning that texting may be accessible to the majority of patients and may therefore make a more suitable treatment aid.

Furthermore, participants who already were comfortable with texting also reported that they were comfortable with the concept of texting their mental health provider, implying that texting may be an appropriate feature for mobile health (mHealth) interventions.

“By utilizing a technology that is readily available and familiar to so many Americans, we see huge potential to improve treatment outcomes and provide patients who currently have only limited access to treatment additional treatment options,” said Caine.

In the paper, the researches write the cell phones and other mHealth technologies that are designed considering the ownership, usage patterns and needs of patients have the potential to be successful treatment aids.

Population of focus: Mental health outpatients in the US

Links to resource:

Date: 2014

Journal: Personal and Ubiquitous Computing